Notifications and Policies

Here you’ll find the latest regulatory notifications that apply to you as a telecommunications customer, along with the policies and terms and conditions for BEK Communications products and services.

Accessibility Assistance
Technology and support for customers with disabilities.

Battery Backup Options
Keeping phone service working during a power outage.

Closed Captioning Trouble Reporting
How to report closed captioning problems.

Common Carrier Notice
Information about BEK’s telephone services, rates, and available assistance programs.

E-Rate Discount Program
Helps ensure affordable high-speed internet access for schools and libraries.

Lifeline Assistance Program
Discounted phone or internet service for qualifying households

National Do-Not-Call Registry
How to stop telemarketing calls

Telecommunications Relay Service
Relay services for people who are deaf, hard of hearing or speech-disabled

Video Provider Customer Notice
Annual cable notice, including video privacy

BEK Terms and Conditions
Terms and conditions for BEK products and services

Privacy Policy
How BEK collects, uses and protects customer information

CPNI Notification
Your rights over how BEK uses your account information

Copyright Infringement (DMCA) Policy
How BEK handles copyright infringement claims

Public Wi-Fi Terms of Service
Terms for using BEK public Wi-Fi

Non-Discrimination Policy
BEK’s non-discrimination statement

Wholesale Terms and Conditions
Rates, terms, and conditions for wholesale broadband

Call 1.888.475.2361 or email bekcomm@bektel.coop.